There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus’ success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.

Job Summary: The Shipping and Receiving Supervisor is responsible for overseeing all aspects of both the shipping and receiving departments in a dynamic manufacturing environment, ensuring the accurate and timely dispatch of custom-built signs and receipt of materials. This critical role involves managing a team, coordinating with production, quality control, and inventory management teams, and implementing best practices to optimize efficiency and accuracy in both shipping and receiving operations. The Shipping and Receiving Supervisor plays a key role in the overall success of the operation, ensuring smooth logistics for manufacturing, maintaining high standards of safety and quality, and fostering collaboration across departments.

Essential Responsibilities:

• Supervise and manage the daily operations of the shipping and receiving departments in a manufacturing environment, including scheduling, assigning tasks, and monitoring team performance.
• Ensure the accurate and timely shipment of custom-built signs and the efficient receipt and inspection of materials, meeting strict production deadlines and customer requirements.
• Collaborate closely with production, quality control, inventory management, and procurement teams to ensure seamless coordination, communication, and material flow across departments.
• Implement and enforce shipping and receiving procedures and best practices tailored to a manufacturing environment, continuously seeking ways to improve efficiency, accuracy, and reduce errors.
• Train, mentor, and develop staff in both shipping and receiving areas, fostering a culture of teamwork, accountability, and continuous improvement in a hands-on manufacturing setting.
• Monitor and maintain shipping and receiving equipment, ensuring that all tools and machinery are in good working condition and meet safety standards.
• Prepare and maintain accurate records of all shipments and receipts, including tracking information, shipping costs, receiving logs, and any issues or discrepancies, particularly related to custom orders.
• Troubleshoot and resolve any issues related to shipping or receiving, working proactively to prevent future occurrences, particularly in the handling of unique or custom-built signs.
• Manage inventory levels for shipping and receiving supplies, ensuring that all necessary materials are available when needed to meet production and shipping deadlines.
• Conduct regular performance reviews, providing feedback and setting goals for team members to ensure continuous improvement.
• Ensure compliance with all relevant safety regulations and company policies, promoting a safe and productive work environment in a fast-paced manufacturing setting.

Education, Experience, Certifications:

• High School Diploma or equivalent; additional training or certification in logistics, supply chain management, or a related field is a plus.
• 3-5 years of experience in a shipping, receiving, or logistics role in a manufacturing environment, with at least 3 years in a supervisory capacity.
• Strong knowledge of shipping and receiving procedures, freight management, inventory management, and relevant software systems, particularly in environments that handle custom-built or assembled products.

Skills and Competencies:

• Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced manufacturing environment.
• Strong leadership and team management skills, with the ability to motivate and develop staff in a manufacturing setting.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and with external partners in a production-oriented environment.
• Problem-solving skills, with the ability to troubleshoot and resolve issues efficiently, particularly in custom manufacturing scenarios.
• Attention to detail, ensuring accuracy in all aspects of the shipping and receiving process, especially when handling custom or unique products.

Physical Requirements:

• Ability to lift and move heavy packages and materials as needed in a warehouse and production environment.
• Ability to stand, walk, and move for extended periods in a warehouse and manufacturing facility.

Why Work With Us

• Supportive & Friendly Culture
• Manage national accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Company paid Life Insurance
• 401k with Employer Contribution
• Company paid Short/Long Term Disability
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors

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