There’s never been a better time to join Stratus! As the market leader in brand implementation and maintenance, we transform how national brands connect with their customers. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

From our locations across the country, to our corporate headquarters in Mentor, Ohio, every employee is a stakeholder in Stratus’ success. This environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.

Job Summary: The Service Technician is responsible for performing tasks related to customer service orders for the service and repair of various types of signage and support structures. Primary responsibilities include servicing a range of interior and exterior signs, including but not limited to directional, wayfinding, neon, channel letter, LED message centers, price signs, post & panel signs, and ADA-compliant signs. The Service Technician must prioritize safety, quality, and productivity while maintaining a professional, customer-focused demeanor. Familiarity with installation techniques, construction, and relevant codes is essential

• Assist the Service Manager/Install Manager in servicing and repairing signs and support structures.
• Complete all service orders dispatched by the Service Manager/Install Manager, ensuring all paperwork such as work orders and material lists is properly filled out.
• Load and unload signs, pipe, and related materials.
• Perform general maintenance on company trucks and equipment, ensuring vehicles and equipment are well-maintained, clean, and secure.
• Demonstrate precision and attention to detail in all work activities.
• Maintain a clean and organized work environment, including proper storage of materials and equipment when not in use.
• Exhibit professionalism in the workplace and on job sites.
• Be flexible with work hours, including availability for overtime as needed by management.
• Attend required meetings and training sessions as needed.
• Protect and care for all company resources.
• Ensure housekeeping duties are performed, including cleaning up all debris from installation activities and storing materials and equipment properly.
• Be available for extended travel to job sites both in-state and out-of-state.

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